At Shantou Gaia Culture Co., Ltd., trading under the brand Gaia in Love, we uphold the highest ethical standards in every aspect of our business. We believe that ethical behavior is the foundation of trust and long-term success in our industry, and we expect all employees, partners, and stakeholders to uphold these values.
1. Personal and Organizational Standards of Behavior
We expect all individuals involved with our company to act with integrity and respect in all business dealings. The following standards of behavior are expected:
- Personal Conduct:
- Integrity: Act honestly and transparently in all professional interactions.
- Respect: Treat all colleagues, partners, and customers with respect and dignity.
- Confidentiality: Maintain the confidentiality of sensitive information, both from within the company and from external partners.
- Compliance with Laws: Adhere to all applicable laws, regulations, and industry standards.
- Organizational Conduct:
- Fair Business Practices: Engage in fair and honest business practices, free from corruption, bribery, and unethical behavior.
- Transparency: Conduct business with transparency in all transactions, ensuring all parties have access to the information needed to make informed decisions.
- Respect for Rights: Protect the rights of our employees, customers, and partners, ensuring no discrimination or exploitation takes place.
2. Corporate Standards of Behavior
As a company, we strive to adhere to high ethical standards in every aspect of our operations. This includes:
- Anti-Corruption and Anti-Bribery: We have a strict zero-tolerance policy towards corruption and bribery. Employees and partners must avoid any situations where unethical behavior could be perceived.
- Sustainability and Social Responsibility: We are committed to sustainable business practices that promote environmental responsibility and contribute to the well-being of society.
- Accountability: We take full responsibility for our actions and decisions and are committed to correcting any wrongdoings when identified.
3. Reporting and Enforcement
We expect everyone in our organization to uphold these ethical standards, and we take violations seriously. If you observe or suspect unethical behavior, you are encouraged to report it through the following channels:
- Reporting Violations: Employees and partners should report violations of this ethics policy to their supervisor, HR, or via our designated ethical behavior reporting channel. We treat all reports confidentially and investigate them promptly.
- Consequences of Violations: Any violation of this policy may result in disciplinary actions, including termination of employment or business partnerships, depending on the severity of the issue.
4. Training and Education
We believe in educating our team to maintain ethical behavior in all business operations:
- Ethics Training: Our employees participate in regular ethics training to reinforce the values of integrity, fairness, and respect in all aspects of their work.
- Ongoing Education: We provide continuous resources to ensure our team stays informed about ethical best practices, compliance requirements, and industry standards.
5. Applicability
This ethics policy applies to all employees, contractors, and partners of Shantou Gaia Culture Co., Ltd.. As a B2B company, we expect our partners to share in these ethical commitments and hold themselves to similar high standards of behavior.
6. Contact and Support
For questions or concerns related to this policy, or to report any ethical issues, please contact us at:
- Email: [email protected]
- Contact Form
At Gaia in Love, we foster an ethical and transparent business environment and actively pursue continuous improvement. Thank you for helping us uphold these important values.
7. Related Information
To better understand our values and commitment to ethical conduct, we invite you to explore the following policies:
- Diversity Staffing Report – See how we build a diverse and equitable workplace.
- Actionable Feedback Policy – Learn how we listen to and act on valuable feedback.
- Diversity Policy – Explore our editorial commitment to representation and inclusion.
- Privacy Policy – Review how we protect personal information and uphold data ethics.
- Corrections Policy – Understand our process for maintaining accuracy and transparency.