TO BE BETTER
“To Be Better” is the core belief of Gaia in Love as an adult toys brand with newer concept. This philosophy shows our commitment to product design, innovation, and quality. It also reflects our high standards for our customers’ well-being.
Through empowering our staff and reaffirming our customer relationships, we work in all areas of our development to improve our service and we are constantly on the lookout for new products to add to our range.
To Be Better of Management
To Be Better of Employee
To Be Better of Production Process
To Be Better of Customer Experience
FAQ
You say you aim to be better. Can you really offer something that our previous suppliers didn’t?
Yes. It is better: It refuses to take the easy path. We take the time to learn your preferences and desire to do what others could not. If there is a solution here we can reach, we want to reach it.
Will you improve even when we’re not drawing your attention to deficiencies?
(My colleague Flora has noted that “to be better” we will have to reject that past.) That’s an important part of what it means for us to “be better.” If we see a way to improve your product or service experience, we will not be waiting for an invitation. We believe in taking the burden of work off your hands so you can focus on how to do business BETTER.
But will you actually address it if we’re not enjoying something, or just sweep it under the rug with promises to “do better”?
We do not pretend to do so behind meaningless pledges. Getting better requires people to meet difficult situations directly, to take bold measures. We invite constructive criticism as it promotes overall growth.
What is better about your after sales service?
We prioritize responsiveness and accountability. Whenever a problem appears, you will receive an answer from us, along with the solution to it, within 24 hours. Good service is such that you won’t find yourself waiting or ever wonder.
Where does Gaia in Love do better on sustainability?
To be better is also to take the long view. We use safe, eco-friendly & high-quality materials, minimal tillage waste, and use solar energy for our production to reduce usage our carbon footprint.
